Shipping policy

SHIPPING POLICY

Last updated: October 2026

Thank you for shopping with HangarHub. This Shipping Policy explains our order processing, shipping methods, estimated delivery times, and other important information related to delivery.

ORDER PROCESSING

Orders are typically prepared for shipment within 1–7 business days after payment is successfully confirmed.

Processing time is separate from carrier transit time.

During periods of high order volume, holidays, severe weather, or other circumstances outside our reasonable control, processing may take longer.

SHIPPING WITHIN THE UNITED STATES

HangarHub currently offers Free U.S. Shipping on eligible orders shipped within the United States.

Shipping cost:
Free

Orders may be shipped using carriers including:

- USPS
- FedEx

The carrier used for an order may vary depending on the destination, package size, weight, availability, and other shipping considerations.

ESTIMATED DELIVERY TIME

After an order has been processed and handed to the carrier, estimated transit time is typically:

2–7 business days

Please note:

Processing time: 1–7 business days
Estimated carrier transit time: 2–7 business days

These timeframes are estimates and are not guaranteed delivery dates.

TRACKING INFORMATION

When tracking information is available, it will be sent to the email address or contact information provided during checkout.

Please allow some time for tracking information to become active after a shipping label has been created.

DELIVERY DELAYS

Delivery delays may occasionally occur due to circumstances outside HangarHub’s reasonable control, including:

- carrier delays
- severe weather
- holidays
- high shipping volumes
- transportation disruptions
- incorrect or incomplete delivery information

HangarHub cannot guarantee a specific delivery date once a package has been transferred to the shipping carrier.

INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before placing your order.

If you notice an address error, contact HangarHub as soon as possible.

We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has entered fulfillment or has been transferred to the carrier.

PACKAGES RETURNED TO SENDER

If a package is returned to us because of:

- an incorrect or incomplete address
- refusal of delivery
- failure to receive or collect the package
- other delivery issues caused by information provided during checkout

please contact HangarHub customer support.

We will review the situation and provide available options.

LOST PACKAGES

If tracking indicates that your package has not arrived within a reasonable period after the estimated delivery window, please contact us with your order number.

We will review the tracking information and, when appropriate, contact the carrier or assist with the available resolution process.

PACKAGES MARKED AS DELIVERED

If tracking shows that your order has been delivered but you cannot locate it:

1. Check around the delivery location.
2. Check with household members, neighbors, front desk staff, or building management where applicable.
3. Allow a short period of time, as some carriers may scan packages before final delivery.
4. Contact the carrier if necessary.
5. Contact HangarHub if you still cannot locate the shipment.

We will assist where reasonably possible, but delivery investigations may depend on the carrier.

DAMAGED PACKAGES

If your order arrives damaged, please contact HangarHub as soon as possible.

Include:

- your order number
- a description of the issue
- clear photos of the damaged product and packaging when possible

We will review the issue and determine the appropriate resolution, which may include a replacement, return, or refund.

SHIPPING CHANGES AND CANCELLATIONS

If you need to change or cancel an order, contact us as soon as possible.

We cannot guarantee changes or cancellations after an order has entered processing or has shipped.

INTERNATIONAL SHIPPING

Unless international delivery options are specifically shown during checkout, HangarHub currently ships eligible orders within the United States only.

If additional countries or regions become available, the applicable shipping options and charges will be displayed during checkout.

RETURNS

Shipping related to returns is governed by our Return & Refund Policy.

For approved U.S. returns, HangarHub provides a prepaid return shipping label or QR code according to our return process.

Do not send a return to an address unless that return has first been authorized by HangarHub.

CONTACT

For questions regarding shipping or delivery, please contact HangarHub customer support and include your order number when applicable.

HangarHub
United States