Refund policy

RETURN & REFUND POLICY

Last updated: October 2026

At HangarHub, we want you to be happy with your purchase. If your order is not right for you, you may request a return for any reason within 30 days of delivery.

30-DAY RETURNS

You have 30 days from the date your order is delivered to request a return.

To start a return, please contact us through our customer support channel and provide your order number.

Do not send your item back without contacting us first.

RETURN SHIPPING

Return shipping within the United States is covered by HangarHub.

Once your return request is approved, we will provide a prepaid return shipping label or a QR code with return instructions.

You do not need to arrange or pay for return shipping yourself.

The return address will be provided as part of the authorized return process.

RETURN CONDITIONS

Please return the product with all components that were included with your order.

Items that have been intentionally damaged, altered, or are missing essential included components may not qualify for a full refund.

Normal inspection of the product is allowed.

REFUNDS

Once your return is received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to your original payment method.

Please allow additional time for your bank, credit card company, or payment provider to process and post the refund after it has been issued.

Original shipping charges are non-refundable when applicable. Orders shipped with our Free U.S. Shipping service do not have an outbound shipping charge to refund.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

Please include your order number and, when possible, photos showing the issue.

We will review the situation and provide an appropriate resolution, which may include a replacement, return, or refund.

CANCELLATIONS

If you would like to cancel an order, please contact us as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has already shipped.

EXCHANGES

If you would like a different item, please contact us.

Depending on availability, we may arrange a replacement or ask you to return the original item and place a new order.

REFUND TIMING

After we approve and issue your refund, the time it takes to appear in your account depends on your payment provider.

HangarHub is not responsible for additional processing time required by banks or card issuers.

For any return, refund, damaged-order, or cancellation request, please contact HangarHub customer support and include your order number.

HangarHub
United States